Frequently Asked Questions
Gear up for your next adventure with Kyloe In The Wild.
What is the standard shipping timeframe for Kyloe In The Wild gear?
We process all orders within 1-2 business days. Standard domestic shipping typically takes 3-5 business days, while international adventure orders may take 7-14 business days depending on the destination.
How do I ensure I'm ordering the correct size for performance apparel?
Each product page features a detailed 'Kyloe Fit Guide.' We recommend measuring your chest and waist and comparing them to our charts to ensure optimal performance and comfort during high-intensity sports.
What is your return policy for sports equipment and apparel?
We offer a 30-day trial period. If your gear doesn't meet your performance standards, you can return it in its original condition with tags attached for a full refund or exchange.
Are your materials sustainably sourced for outdoor use?
Yes, Kyloe In The Wild is committed to the environment. Our 'Wild-Tech' fabric line utilizes recycled polyester and organic cotton to minimize our footprint while maximizing durability in the field.
Do you offer a warranty on high-performance hardware?
All Kyloe hardware and technical equipment come with a one-year limited warranty against manufacturing defects. We stand by the rugged quality of our products.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna for larger equipment purchases.